At Pixie House, we respect your privacy and are committed to protecting your personal information.
What Information We Collect
When you place an order, we may collect:
-
Your name
-
Billing and delivery address
-
Email address
-
Telephone number (if provided)
-
Payment information (processed securely by our payment providers)
We never store your full payment card details.
How We Use Your Information
We use your information to:
- Process and deliver your order
- Contact you about your purchase if needed
- Respond to enquiries
- Prevent fraud
- Meet our legal obligations
If you choose to join our mailing list, we’ll occasionally send you updates, offers and new product launches. You can unsubscribe at any time.
Sharing Your Information
We only share your information with trusted third parties where necessary, such as:
- Shopify
- Payment providers
- Delivery companies
- Professional advisers where legally required
We never sell your personal information.
Your Rights
Under UK data protection law, you have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion where applicable
- Object to certain processing
To exercise these rights, please contact us at hello@pixiehouse.co.uk
Contact
If you have any questions about this Privacy Policy, please contact us at hello@pixiehouse.co.uk