At Pixie House, we respect your privacy and are committed to protecting your personal information.

What Information We Collect

When you place an order, we may collect your name, billing and delivery address, email address, telephone number if provided, and payment information. Payments are processed securely by our payment providers, and we never store your full payment card details.

How We Use Your Information

We use your information to process and deliver your order, contact you about your purchase if needed, respond to enquiries, prevent fraud and meet our legal obligations.

If you choose to join our mailing list, we may occasionally send you updates, offers and information about new product launches. You can unsubscribe at any time.

Sharing Your Information

We only share your information with trusted third parties where necessary, including Shopify, payment providers, delivery companies and professional advisers where legally required.

We never sell your personal information.

Your Rights

Under UK data protection law, you have the right to access your personal information, correct inaccurate information, request deletion where applicable and object to certain types of processing.

To exercise any of these rights, please contact us at hello@pixiehouse.co.uk.

Contact

If you have any questions about this Privacy Policy, please contact us at hello@pixiehouse.co.uk.